Refund and Returns Policy
1. No Returns on Customized Items
As all our shirts are custom-made to your specifications, we do not accept returns or exchanges unless the product is defective or incorrect due to our mistake.
2. Order Changes & Cancellations
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Changes or cancellations can only be made within 24 hours of placing the order.
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After 24 hours, your order goes into production and cannot be modified or canceled.
3. Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 7 days of delivery at vpdindy@gmail.com with:
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Your order number
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Photos of the issue
We will review your request and offer a replacement if the mistake is on our end.
4. Refunds (If Applicable)
Refunds are only issued for:
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Orders canceled within the allowed time frame.
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Orders that we cannot fulfill due to unforeseen production issues.
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Defective or incorrect items that cannot be replaced.
Refunds will be processed back to the original payment method within 5-7 business days after approval.
5. Contact Us
For any concerns, email us at vpdindy@gmail.com. We are happy to assist you!